BLUETTI AC500 | Home Battery Backup ( B300S Is Required In Order To Function)
BLUETTI AC500 | Home Battery Backup ( B300S Is Required In Order To Function)
SKU: P-AC500-US-GY-BL-010
- Regular price
- Price: $2,199.00
- Regular price
- List Price:
- Sale price
- Price: $2,199.00
- Unit price
- per
In stock
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Shipping Policy
Shipping Policy
We only ship to the continental USA.
Our shipping policy is designed to ensure a smooth and satisfactory shopping experience for our customers. Here are the details of our policy:
Orders are processed within 1-2 business days and are not shipped on Sundays or holidays.
In stock items are dispatched in 3 to 5 days.
Transit Time is 3-5 days
If you receive a damaged item, please contact us immediately.
Once your order is shipped, we’ll send a tracking number for you to monitor its delivery status.
Order processing time
After payment is completed, we confirm orders and process them within 1-2 business days. Please note that we do not ship or deliver orders on Sundays or holidays. During the holiday season, orders may be delayed due to a high volume of orders. If there is any delay in the delivery of your order, we will contact you via email or mobile phone. We will send order status updates and order notes (if any) through email. If you do not receive any updates, please check your junk/spam folder.
Damages
We take pride in providing high-quality products and ensure that they are securely and properly packed. However, if you receive a damaged item, please take a photo of the damage immediately and contact us at Support@powerlabgen.com. We will assist you with the next steps.
Shipping rates & delivery estimates
The shipping and respective delivery dates for in stock items are automatically calculated after you enter your address during checkout. Please keep in mind that we require 1-2 days to prepare your parcel before shipping. Delivery is only available on working days, from Mon to Fri / 9 am to 6 pm, excluding Sundays and public holidays. Depending on size and weight of the purchased item, we will ship either FedEX, UPS, USPS, and LTL. We only ship to the continental USA.
Shipment confirmation & Order tracking
Once your order has been picked up by our courier, we will provide you with a tracking number to check the status of your delivery. However, once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Therefore, we advise customers to contact the courier for the latest update and further information.
OTHER INFORMATION
Your order will ship from a warehouse located in the USA. Depending on your location, your order will be shipped from the closest warehouse to speed up delivery time.
Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
We hope you have a great shopping experience with us, and please do not hesitate to contact us.
Powerlabgen
Phone: 443-535-1445
Email: Support@powerlabgen.com
If requested, Powerlabgen will make every attempt to make contact with you within 1 business day.
Return Policy
Return Policy
Returns
We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process.
You can always contact us for any return questions.
Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Thank You.
FAQs
FAQs
Can I return the item if it doesn't work for me?
Yes, you can return the item if it is damaged or doesn't work as described. Just reach out to us within 21 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.
I just made a purchase. When can I expect it to ship?
At Powerlabgen, we strive to dispatch items promptly. Please allow 1-2 days for production time; most orders are shipped within 3-5 days, often sooner. We will update you with shipping times once you place your order. Tracking numbers will be updated 3-5 days after your order is shipped.
How do I check the status of my order?
You will receive an emailed receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order.
How can I get in contact with you?
We recommend calling us at 443-535-1445 or you can contact us by email. You can also open a chat with us by clicking the Contact Us button on the home page and let us know if you have any questions or concerns.
Do you offer a refund if I do not like the product?
Yes, within 21 days we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you.
How do I order on your website?
To order on our website, simply select the product and click the 'Buy Now' button. Then, fill in your shipping and billing information. You will receive an email confirmation and your order will be shipped to you as soon as possible.
PRODUCT DESCRIPTION
Description
AC500 & B300S, the expandable power system, will definitely shift the way you harness the solar energy. It's designed to help you go through power outages, stay connected to unlimited energy wherever you are heading.
Features
- This inverter delivers quality pure sine wave output and takes up to 10kW surge, ensuring anything you plug in will be running to its full functionality and capacity.
- No matter where you are, you can charge your AC500 system at any time. With the wall outlet and solar panels plugged in, the AC500 system supports up to 8,000W* impressive input rate. Get the system recharged before you pack up for the camping, and your power will be ready when you are. At least 2*B300S packs required.
- AC500 is 100% modular and can accept up to 6×B300S (3,072Wh each) expansion battery packs, adding up to an overall capacity of 18,432Wh – Power your whole family's basic needs for DAYS either in daily use or power outages!
- Connecting two AC500 units allows you to can run 240V appliances with ease. Plus, with 12*B300S batteries, you’ll get an impressive capacity of 36,864Wh to reduce grid dependence and pay less for electricity.
- AC500 powers your devices like a gas generator, but without any fuel costs, noise, and pollution, making it safe enough to use next to you whether you're at home, pitching a tent, or trying an RV road trip.
- 5,000W Rated Power (10,000W Surge)
Expandable Capacity From 3,072Wh to 18,432Wh
LiFePO4 Battery With 3,500+ Life Cycles to 80%
Smart APP Control (WiFi & Bluetooth Connection)
240V/10KW Split Phase System With 2* AC500 & 2* B300S (Max. 36.8KWh)
6 Ways to Recharge (AC/Solar/Car/Generator/Lead-acid Battery/Dual Charing (AC/AC+Solar)
16 Versatile Outlets for 99% Devices
24/7 UPS Home Backup
4-Year Warranty
Specifications
OUTPUT
1 x 120V/30A L14-30
1 x 120V/30A TT-30
1 x 120V/50A NEMA14-50
5,000W in total.
2 x 18W USB-A
2×USB-C 100W Max.
1 x 24V/10A (Car Outlet)
*All regulated.
INPUT
GENERAL
Support
Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,
- For the product of portable power station, the warranty period varies from 24 months to 72 months.
- For the product of home backup system, the warranty period varies from 48 months to 60 months.
- For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.
Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:
Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.
Exclusions of Warranty
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.
