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Jackery Explorer 300 Plus Portable Power Station

Jackery Explorer 300 Plus Portable Power Station

SKU: 21-0001-000008

Regular price
Price: $299.99
Regular price
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Sale price
Price: $299.99

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Shipping Policy

We only ship to the continental USA.

Our shipping policy is designed to ensure a smooth and satisfactory shopping experience for our customers. Here are the details of our policy:

Orders are processed within 1-2 business days and are not shipped on Sundays or holidays.

In stock items are dispatched in 3 to 5 days.

Transit Time is 3-5 days

If you receive a damaged item, please contact us immediately.

Once your order is shipped, we’ll send a tracking number for you to monitor its delivery status.

Order processing time

After payment is completed, we confirm orders and process them within 1-2 business days. Please note that we do not ship or deliver orders on Sundays or holidays. During the holiday season, orders may be delayed due to a high volume of orders. If there is any delay in the delivery of your order, we will contact you via email or mobile phone. We will send order status updates and order notes (if any) through email. If you do not receive any updates, please check your junk/spam folder.

Damages

We take pride in providing high-quality products and ensure that they are securely and properly packed. However, if you receive a damaged item, please take a photo of the damage immediately and contact us at Support@powerlabgen.com.  We will assist you with the next steps.

Shipping rates & delivery estimates

The shipping and respective delivery dates for in stock items are automatically calculated after you enter your address during checkout. Please keep in mind that we require 1-2 days to prepare your parcel before shipping. Delivery is only available on working days, from Mon to Fri / 9 am to 6 pm, excluding Sundays and public holidays.  Depending on size and weight of the purchased item, we will ship either FedEX, UPS, USPS, and LTL.  We only ship to the continental USA.

Shipment confirmation & Order tracking

Once your order has been picked up by our courier, we will provide you with a tracking number to check the status of your delivery. However, once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Therefore, we advise customers to contact the courier for the latest update and further information.

OTHER INFORMATION

Your order will ship from a warehouse located in the USA. Depending on your location, your order will be shipped from the closest warehouse to speed up delivery time.

Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.

We hope you have a great shopping experience with us, and please do not hesitate to contact us.

Powerlabgen

Phone: 443-535-1445

Email: Support@powerlabgen.com

If requested, Powerlabgen will make every attempt to make contact with you within 1 business day.

Return Policy

Returns

We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process. 

You can always contact us for any return questions.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Thank You.

FAQs

Can I return the item if it doesn't work for me?

Yes, you can return the item if it is damaged or doesn't work as described. Just reach out to us within 21 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.

I just made a purchase. When can I expect it to ship?

At Powerlabgen, we strive to dispatch items promptly. Please allow 1-2 days for production time; most orders are shipped within 3-5 days, often sooner. We will update you with shipping times once you place your order. Tracking numbers will be updated 3-5 days after your order is shipped.

How do I check the status of my order?

You will receive an emailed receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order.

How can I get in contact with you?

We recommend calling us at 443-535-1445 or you can contact us by email. You can also open a chat with us by clicking the Contact Us button on the home page and let us know if you have any questions or concerns.

Do you offer a refund if I do not like the product?

Yes, within 21 days we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you. 

How do I order on your website?

To order on our website, simply select the product and click the 'Buy Now' button. Then, fill in your shipping and billing information. You will receive an email confirmation and your order will be shipped to you as soon as possible. 

Description

Introducing the Jackery Explorer 300 Plus Portable Power Station, weighing just 8.27 lbs, perfect for camping, road-trips, and more. Safety is paramount with 52 protective mechanisms and 12 BMS algorithms ensuring maximum safety. Engineered for reliability, it's FCC/CE, UL 94V-0 flame-retardant, Class 9 impact resistant, and UL certified. Enjoy a long-lasting lifespan with a 50% boosted battery life and durable LFP (LiFePO4) batteries. Control your power with ease via Wi-Fi or Bluetooth using the intuitive smart app.

Features
  • Power on the Go: The solar generator kit weighs only 11 lbs, making it incredibly easy to carry. The 40W book-sized foldable solar panels also slip easily into your backpack!

  • Multiple Charging Ports, 100W USB-C Input & Output: The Jackery 300 Plus has a capacity of 288Wh and an output of 300W power, with dual PD ports capable of up to 100W output, supporting fast charging for multiple devices simultaneously, and offering various charging options, making it convenient for outdoor charging. Following data is based on laboratory test results and is for reference purposes only.

  • Safety First: Boasting a durable 10-year lifespan with Lithium Iron Phosphate (LiFePO4) Battery, the Jackery 300 Plus provides a constant voltage and pure sine wave, ensuring safety for all your electrical appliances. The innovative ChargeShield technology and stable power output also protect against potential equipment damage

  • Sustainable Next-Gen Generator: The Sustainable Next-Gen Generator. With 150,000+ global five-star customer ratings and over 3 million units sold, Jackery is the solar generator global leading brand.
Specifications
Jackery Explorer 300 Plus Portable Power Station
Battery
Capacity:288Wh
Cell Chemistry:LiFePO4
Cycle life:3000 cycles to 80%+ capacity
Management System:BMS, Over Voltage Protection, Short Circuit Protection
Ports
AC Output(x1):120V, 60Hz, 300W (600W Peak)
USB-A Output(x1):15W Max 5V⎓3A
USB-C Output(x1):15W Max 5V⎓3A
USB-C Output(x2):100W Max, 5V⎓3A (5V, 9V, 12V, 15V, 20V up to 5A)
Car Port(x1):12V⎓10A
AC Input:100V, 60Hz, 15A Max
Charge mode AC input:12-27V⎓5A, Max, 100W Max
Bypass mode AC input/output:100V-120V~60Hz, 300W Max
DC Input:12-27V⎓5A Max, 100W Max
Dimensions
Length:9.1in (23cm)
Width:6.1in (15.5cm)
Height:6.6in (16.7cm)
Weight:8.27lbs (3.75kg)
Charging Time(0-100%)
AC Adapter:2 Hours
Car Adapter(12V):5.5 Hours
Solar Panel:9.5 Hours
General
Warranty:3+2 Years
Operating Usage Temperature:14-113℉ (-10~45℃)
Solar Panel Combination
Solar Saga 100:Up to 1 Pc

Support
Warranty: 3 years + 2 years extended warranty

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