Jackery Explorer 500 Portable Power Station
Jackery Explorer 500 Portable Power Station
SKU: G0500A0500AH
- Regular price
- Price: $499.00
- Regular price
- List Price:
- Sale price
- Price: $499.00
- Unit price
- / per
In stock
Shipping Policy
Shipping Policy
We only ship to the continental USA.
Our shipping policy is designed to ensure a smooth and satisfactory shopping experience for our customers. Here are the details of our policy:
Orders are processed within 1-2 business days and are not shipped on Sundays or holidays.
In stock items are dispatched in 3 to 5 days.
Transit Time is 3-5 days
If you receive a damaged item, please contact us immediately.
Once your order is shipped, we’ll send a tracking number for you to monitor its delivery status.
Order processing time
After payment is completed, we confirm orders and process them within 1-2 business days. Please note that we do not ship or deliver orders on Sundays or holidays. During the holiday season, orders may be delayed due to a high volume of orders. If there is any delay in the delivery of your order, we will contact you via email or mobile phone. We will send order status updates and order notes (if any) through email. If you do not receive any updates, please check your junk/spam folder.
Damages
We take pride in providing high-quality products and ensure that they are securely and properly packed. However, if you receive a damaged item, please take a photo of the damage immediately and contact us at Support@powerlabgen.com. We will assist you with the next steps.
Shipping rates & delivery estimates
The shipping and respective delivery dates for in stock items are automatically calculated after you enter your address during checkout. Please keep in mind that we require 1-2 days to prepare your parcel before shipping. Delivery is only available on working days, from Mon to Fri / 9 am to 6 pm, excluding Sundays and public holidays. Depending on size and weight of the purchased item, we will ship either FedEX, UPS, USPS, and LTL. We only ship to the continental USA.
Shipment confirmation & Order tracking
Once your order has been picked up by our courier, we will provide you with a tracking number to check the status of your delivery. However, once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Therefore, we advise customers to contact the courier for the latest update and further information.
OTHER INFORMATION
Your order will ship from a warehouse located in the USA. Depending on your location, your order will be shipped from the closest warehouse to speed up delivery time.
Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
We hope you have a great shopping experience with us, and please do not hesitate to contact us.
Powerlabgen
Phone: 443-535-1445
Email: Support@powerlabgen.com
If requested, Powerlabgen will make every attempt to make contact with you within 1 business day.
Return Policy
Return Policy
Returns
We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process.
You can always contact us for any return questions.
Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Thank You.
FAQs
FAQs
Can I return the item if it doesn't work for me?
Yes, you can return the item if it is damaged or doesn't work as described. Just reach out to us within 21 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.
I just made a purchase. When can I expect it to ship?
At Powerlabgen, we strive to dispatch items promptly. Please allow 1-2 days for production time; most orders are shipped within 3-5 days, often sooner. We will update you with shipping times once you place your order. Tracking numbers will be updated 3-5 days after your order is shipped.
How do I check the status of my order?
You will receive an emailed receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order.
How can I get in contact with you?
We recommend calling us at 443-535-1445 or you can contact us by email. You can also open a chat with us by clicking the Contact Us button on the home page and let us know if you have any questions or concerns.
Do you offer a refund if I do not like the product?
Yes, within 21 days we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you.
How do I order on your website?
To order on our website, simply select the product and click the 'Buy Now' button. Then, fill in your shipping and billing information. You will receive an email confirmation and your order will be shipped to you as soon as possible.
Description
The Jackery Explorer 500 Portable Power Station, your ultimate companion for outdoor adventures, emergencies, and more. With a robust 518Wh capacity and a 500W inverter (with 1000W surge capability), it's equipped to handle multiple appliance charging needs with ease. Its lightweight and portable design make it perfect for camping trips, road trips, or as a backup power source at home.
Experience ultimate convenience with three ways to recharge: via AC outlet, carport, or compatible solar panels (sold separately). Plus, with a noise level of just 37.9dB, this power station operates quietly, ensuring peace and quiet wherever you go. Don't let power limitations hold you back – unleash the power of the Jackery Explorer 500 Portable Power Station and stay connected wherever your adventures take you.
Features
Long Battery Life: The best feature of the Jackery Explorer 500 Power Station is its long battery life. Even after completing 800 charge cycles, the power station will have 80% battery capacity.
Ultimate Protection: The intelligent BMS (Battery Management System) and pure sine wave inverter deliver stable power to the appliances. The state-of-the-art temperature sensors ensure the power station is suitable for extreme weather conditions.
Strong and Reliable: The portable power station is exceptionally durable and can withstand hot and cold temperatures. The high-quality built-in MPPT charge controller and pure sine wave inverter protect the power station against short circuits, overcharge, overvoltages and more.
Clean and Green Solution: Jackery Explorer 500 Portable Power Station does not emit fumes or use fuels, making it an eco-friendly and renewable power solution for camping, RV trips, off-grid living, and home backup.