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Jackery Explorer 3000 Pro Portable Power Station

Jackery Explorer 3000 Pro Portable Power Station

SKU: 70-3000-USOR01

Regular price
Price: $2,799.00
Regular price
List Price:
Sale price
Price: $2,799.00

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Shipping Policy

We only ship to the continental USA.

Our shipping policy is designed to ensure a smooth and satisfactory shopping experience for our customers. Here are the details of our policy:

Orders are processed within 1-2 business days and are not shipped on Sundays or holidays.

In stock items are dispatched in 3 to 5 days.

Transit Time is 3-5 days

If you receive a damaged item, please contact us immediately.

Once your order is shipped, we’ll send a tracking number for you to monitor its delivery status.

Order processing time

After payment is completed, we confirm orders and process them within 1-2 business days. Please note that we do not ship or deliver orders on Sundays or holidays. During the holiday season, orders may be delayed due to a high volume of orders. If there is any delay in the delivery of your order, we will contact you via email or mobile phone. We will send order status updates and order notes (if any) through email. If you do not receive any updates, please check your junk/spam folder.

Damages

We take pride in providing high-quality products and ensure that they are securely and properly packed. However, if you receive a damaged item, please take a photo of the damage immediately and contact us at Support@powerlabgen.com.  We will assist you with the next steps.

Shipping rates & delivery estimates

The shipping and respective delivery dates for in stock items are automatically calculated after you enter your address during checkout. Please keep in mind that we require 1-2 days to prepare your parcel before shipping. Delivery is only available on working days, from Mon to Fri / 9 am to 6 pm, excluding Sundays and public holidays.  Depending on size and weight of the purchased item, we will ship either FedEX, UPS, USPS, and LTL.  We only ship to the continental USA.

Shipment confirmation & Order tracking

Once your order has been picked up by our courier, we will provide you with a tracking number to check the status of your delivery. However, once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Therefore, we advise customers to contact the courier for the latest update and further information.

OTHER INFORMATION

Your order will ship from a warehouse located in the USA. Depending on your location, your order will be shipped from the closest warehouse to speed up delivery time.

Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.

We hope you have a great shopping experience with us, and please do not hesitate to contact us.

Powerlabgen

Phone: 443-535-1445

Email: Support@powerlabgen.com

If requested, Powerlabgen will make every attempt to make contact with you within 1 business day.

Return Policy

Returns

We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process. 

You can always contact us for any return questions.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Thank You.

FAQs

Can I return the item if it doesn't work for me?

Yes, you can return the item if it is damaged or doesn't work as described. Just reach out to us within 21 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.

I just made a purchase. When can I expect it to ship?

At Powerlabgen, we strive to dispatch items promptly. Please allow 1-2 days for production time; most orders are shipped within 3-5 days, often sooner. We will update you with shipping times once you place your order. Tracking numbers will be updated 3-5 days after your order is shipped.

How do I check the status of my order?

You will receive an emailed receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order.

How can I get in contact with you?

We recommend calling us at 443-535-1445 or you can contact us by email. You can also open a chat with us by clicking the Contact Us button on the home page and let us know if you have any questions or concerns.

Do you offer a refund if I do not like the product?

Yes, within 21 days we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you. 

How do I order on your website?

To order on our website, simply select the product and click the 'Buy Now' button. Then, fill in your shipping and billing information. You will receive an email confirmation and your order will be shipped to you as soon as possible. 

Description

Introducing the Jackery Explorer 3000 Pro Portable Power Station – your ultimate outdoor power companion. With a massive 3024Wh capacity, it can power up to 99% of outdoor appliances, ensuring you have all the energy you need for your adventures. Experience ultra-fast charging capabilities, with solar charging taking just 3-4 hours and wall charging a mere 2.4 hours, keeping downtime to a minimum.

Designed for convenience, its portable design features a pull rod and double wheels, making transportation a breeze wherever you go. Easily manage your power station with smart app control, allowing you to monitor and control your devices with ease. Engineered for extreme conditions, it remains functional in temperatures as low as -20°C /-4°F, ensuring reliable performance in any environment.

Enjoy peaceful surroundings with its silent operation, thanks to the unique quiet canyon cooling system, providing efficient cooling without the noise. Plus, rest assured with all-around safety, featuring a fully upgraded BMS (Battery Management System) for added protection of your devices and the power station itself. Don't let power limitations hinder your adventures – embrace the freedom of the Jackery Explorer 3000 Pro and power up your outdoor experiences.

Features
  • All You Need For Off-grid Living and Blackouts: Huge capacity 3024Wh with a massive 3000W power. Longer battery life that supports 99% of appliances. The power station can charge RVs and travel trailers and back you up for blackouts.

  • Running Time Simulator: To power with Explorer 3000 Pro (3024Wh Capacity) Please enter the wattage of the appliance (not exceeding 3000W)

  • Smart APP Control: Control your power station using Wi-Fi or Bluetooth, increasing its usability for outdoor and indoor scenarios. Check the power station’s status via mobile devices such as remaining battery level, time, output/input, etc. Select a battery mode that suits your actual needs, which helps to extend battery life. Note: Charging time will vary from region to region, globally. Please refer to the actual product.

  • All-round safety for Worry-free Operability: The power station's safety goes to the next level thanks to the fully upgraded BMS - featuring 12 forms of protection, a 30% improved heat dissipation efficiency, and an embedded security chip, ensuring a more reliable and versatile charging experience.

  • Quiet Canyon Cooling System: 9 temperature sensors determine the peak temperature position according to a large number of simulation experiments. The main heating-generated components (cells and inverters) are equipped with an independent air duct design for precise temperature monitoring and variable speed fans, which are adjusted in real time according to temperature fluctuations, maximizing quietness and heat dissipation.
Specifications
Jackery Explorer 3000 Pro Portable Power Station
Battery
Capacity:3024Wh
Cell Chemistry:Lithium-ion Battery
Cycle life:2000 cycles to 70%+ capacity
Management System:BMS, Over Voltage Protection, Short Circuit Protection
Ports
AC Output(x1):120V~ 60Hz 25A Max
AC Output(x3):120V~ 60Hz 20A Max
USB-A Output(x2):Quick Charge 3.0x2, 18W Max
USB-C Output(x2):100W Max, 5V⎓3A, 9V⎓3A, 12V⎓3A, 15V⎓3A, 20V⎓5A
Car Port(x1):12V,10A Max
AC Input:120V, 60Hz, 15A Max
Charge mode AC input:120V, 60Hz 15A Max
Bypass mode AC input/output:120V, 60Hz 12A Max
DC Input:2x DC 8mm Ports: 11-17.5V (Working Voltage)⎓8A Max, Double to 8A Max; 17.5-60V (Working Voltage)⎓12A, Double to 24A/1400W Max
Dimensions
Length:18.6 inches
Width:14.1 inches
Height:14.7 inches
Weight:63.93lbs(29kg)
Charging Time(0-100%)
AC Adapter:2.4 Hours
Car Adapter(12V):35 Hours
Solar Panel:6 x SolarSaga 200W Solar Panel: 3-4 Hours 4 x SolarSaga 200W Solar Panel: 5-6 Hours 2 x SolarSaga 200W Solar Panel: 9-10 Hours 1 x SolarSaga 200W Solar Panel: 18-19 Hours
General
Warranty:3+2 Years
Operating Usage Temperature:-20~40 °C (-4~104 ℉)
Solar Panel Combination
Solar Saga 100:Up to 6 Pcs (with 2 solar connectors)
Solar Saga 200:Up to 6 Pcs (with 2 solar connectors)

Support
Warranty: 3 years

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