BLUETTI EP500 Solar Power Station | 2,000W 5,120Wh
BLUETTI EP500 Solar Power Station | 2,000W 5,120Wh
SKU: P-EP500-US-WH-BL-010
- Regular price
- Price: $3,999.00
- Regular price
- List Price:
- Sale price
- Price: $3,999.00
- Unit price
- per
In stock
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Shipping Policy
Shipping Policy
We only ship to the continental USA.
Our shipping policy is designed to ensure a smooth and satisfactory shopping experience for our customers. Here are the details of our policy:
Orders are processed within 1-2 business days and are not shipped on Sundays or holidays.
In stock items are dispatched in 3 to 5 days.
Transit Time is 3-5 days
If you receive a damaged item, please contact us immediately.
Once your order is shipped, we’ll send a tracking number for you to monitor its delivery status.
Order processing time
After payment is completed, we confirm orders and process them within 1-2 business days. Please note that we do not ship or deliver orders on Sundays or holidays. During the holiday season, orders may be delayed due to a high volume of orders. If there is any delay in the delivery of your order, we will contact you via email or mobile phone. We will send order status updates and order notes (if any) through email. If you do not receive any updates, please check your junk/spam folder.
Damages
We take pride in providing high-quality products and ensure that they are securely and properly packed. However, if you receive a damaged item, please take a photo of the damage immediately and contact us at Support@powerlabgen.com. We will assist you with the next steps.
Shipping rates & delivery estimates
The shipping and respective delivery dates for in stock items are automatically calculated after you enter your address during checkout. Please keep in mind that we require 1-2 days to prepare your parcel before shipping. Delivery is only available on working days, from Mon to Fri / 9 am to 6 pm, excluding Sundays and public holidays. Depending on size and weight of the purchased item, we will ship either FedEX, UPS, USPS, and LTL. We only ship to the continental USA.
Shipment confirmation & Order tracking
Once your order has been picked up by our courier, we will provide you with a tracking number to check the status of your delivery. However, once the parcel has been handed to the shipping courier, we will not have control over the handling and delivery time. Therefore, we advise customers to contact the courier for the latest update and further information.
OTHER INFORMATION
Your order will ship from a warehouse located in the USA. Depending on your location, your order will be shipped from the closest warehouse to speed up delivery time.
Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
We hope you have a great shopping experience with us, and please do not hesitate to contact us.
Powerlabgen
Phone: 443-535-1445
Email: Support@powerlabgen.com
If requested, Powerlabgen will make every attempt to make contact with you within 1 business day.
Return Policy
Return Policy
Returns
We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process.
You can always contact us for any return questions.
Shipping Costs
Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Thank You.
FAQs
FAQs
Can I return the item if it doesn't work for me?
Yes, you can return the item if it is damaged or doesn't work as described. Just reach out to us within 21 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.
I just made a purchase. When can I expect it to ship?
At Powerlabgen, we strive to dispatch items promptly. Please allow 1-2 days for production time; most orders are shipped within 3-5 days, often sooner. We will update you with shipping times once you place your order. Tracking numbers will be updated 3-5 days after your order is shipped.
How do I check the status of my order?
You will receive an emailed receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order.
How can I get in contact with you?
We recommend calling us at 443-535-1445 or you can contact us by email. You can also open a chat with us by clicking the Contact Us button on the home page and let us know if you have any questions or concerns.
Do you offer a refund if I do not like the product?
Yes, within 21 days we offer a full refund if you are not satisfied with the product or if it doesn't suit your lifestyle. Simply contact us and we will take care of it for you.
How do I order on your website?
To order on our website, simply select the product and click the 'Buy Now' button. Then, fill in your shipping and billing information. You will receive an email confirmation and your order will be shipped to you as soon as possible.
PRODUCT DESCRIPTION
Description
The BLUETTI EP500 is shipped with a ground-breaking 5120Wh LiFePO4 battery pack and a 2000W rated pure sine wave AC inverter. This class-leading power station brings you the power to run your entire party, family camping trip, cabin workshops, or even your whole house for a day or two in the event of an unexpected outage. Up to 15 outlet sources allow you to power anything from laptops and air conditioners to your electric vehicles without breaking a sweat.
Features
- The advanced Battery Management System and LiFePO4 chemistry bring the EP500 incredible safety and durability. With the built-in dual-core microcomputer and Internet connection, the EP500’s firmware can be upgraded through your internet connection. There is no best, only better!
- The EP500 will automatically become your home energy source for essential loads when the electrical grid goes down. Unlike gasoline generators, BLUETTI EP500 keeps your lights on and laptops charged without upkeep, fuel, carbon monoxide or annoying noise. Pair with up to 1200W MPPT solar input to rapidly recharge or to keep your appliances running without depleting the onboard battery. Remember when you had to worry about a power outage? Worry no longer, Meet BLUETTI EP500.
- Designed as a flexible power station to meet various scenarios, the EP500 Series has different usages.
- 5120Wh LiFePO4, 3500+ Cycles to 80% Capacity
2000W Pure Sine Wave Output
Movable Power Station
In-grid UPS Mode&Flexible UPS Mode(24/7)
Off-grid Energy Storage
Multiple Devices Can Be Loaded Simultaneously
Flexible Recharging Way To Keep Your EP500 Always On
App Remote Control
Smart Touchscreen
Specifications
General Information
2000W<load<2500W,2min
2500W<load<3000W,10s
3000W<load<4800W,500ms
(peak 4800W)
Input Specs
55-145VDC, 20A
Output Specs
Support
Warranty Period
BLUETTI warrants that the product will be free from defect in workmanship and material to the original consumer purchaser.
The warranty period starts on the date of purchase by the original consumer purchaser,
- For the product of portable power station, the warranty period varies from 24 months to 72 months.
- For the product of home backup system, the warranty period varies from 48 months to 60 months.
- For the product of solar panel and accessories as cable, charger etc, 12 months is provided for the warranty service.
Warranty Statement
Any defects in material, workmanship of your product will be covered after you provide any valid proof of purchase and information including but not limited to:
Sales invoice or order confirmation email that clearly shows the description of the product, its price, and sales channel.
Note: The limited warranty is restricted to the country of purchase. The warranty will be invalid on the items once they are taken or shipped to other countries.
Exclusions of Warranty
1. Misused, abused, damaged by accident or damaged due to force majeure (e.g. lightning strikes, tornadoes, hurricanes, etc.);
2. Unauthorized modification, repair, dis-assembly or operation not in accordance with the official instructions or manuals;
3. Purchased from unauthorized resellers;
4. Use for special application other than normal consumer use;
5. Lost, stolen or full refunded product;
6. Any defect or damage caused by exposure to excessive heat, cold, liquids or other external causes;
7. Invalid proof of purchase;
8. Warranty period expired
9. The battery model on the warranty certificate does not match the actual item;
10. Unauthorized alteration on the warranty certificate;
11. Product wear and tear through the usage of time.
